Improve Your Customer Satisfaction & Save Money With CRM E-mail !
Posted on 18/05/2015 17:40
Manage your e-mails easily on Magento !
Works with any email account
Flexible to fit your organization
Integrated spam shield
Centralize all customer information for an efficient Customer Service
Some releases :
USER INTERFACE :
New backoffice ticket answer interface
New Tag system to identify tickets easily
Auto refreshing Ticket grid
SECURITY :
Add front Captcha system
Improve anti spam Rules
TICKET INDENTIFICATION :
Add many Email routing rules
Auto detection of Order Numbers, Quote and RMA in ticket message
Native integration with Boostmyshop RMA and Quotation
PERFORMANCE :
Improve grid, email download and ticket edition performances
Safer and smarter management of big emails
Reduce database usage for the tickets and emails
COMPATIBILITY :
Multistore improvement (category and template translation by store)
Add NL translation
STABILITY :
Fix more that 100 bugs and improvements