Improve Your Customer Satisfaction & Save Money With CRM E-mail !
Posted on 18/05/2015 17:40
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Manage your e-mails easily on Magento !
Works with any email account
Flexible to fit your organization
Integrated spam shield
Centralize all customer information for an efficient Customer Service
Some releases :
USER INTERFACE : 
New backoffice ticket answer interface 
New Tag system to identify tickets easily 
Auto refreshing Ticket grid 
SECURITY : 
Add front Captcha system 
Improve anti spam Rules 
TICKET INDENTIFICATION : 
Add many Email routing rules 
Auto detection of Order Numbers, Quote and RMA in ticket message 
Native integration with Boostmyshop RMA and Quotation 
PERFORMANCE :
Improve grid, email download and ticket edition performances 
Safer and smarter management of big emails 
Reduce database usage for the tickets and emails 
COMPATIBILITY : 
Multistore improvement (category and template translation by store) 
Add NL translation 
STABILITY : 
Fix more that 100 bugs and improvements

